At Pure Derma, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Pure Derma (“Pure Derma”, “we”, “us”, or “our”) collects, uses, stores, and protects information when you visit or interact with our website, [https://puredermaclinicindia.com/] (the “Website”), or contact us regarding our dermatology and aesthetic services.
By using our Website or submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you interact with our Website, we may collect the following information:
When you contact us, request an appointment, submit an enquiry, or communicate with us, we may collect:
Full name
Mobile/telephone number
Email address
City or location
Preferred appointment date or time
Service or treatment you are interested in
Information provided in your enquiry or message
If you voluntarily provide information relating to your skin, hair, cosmetic, or other dermatological concerns, such information may be used to understand your enquiry and assist with appointment or treatment-related communication.
Please do not submit highly sensitive medical information through general website forms unless specifically requested by Pure Derma through an appropriate channel.
When you visit our Website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Pages visited
Approximate location derived from technical information
Date and time of visits
Website interaction and usage information
Referring website or source
We may use the information we collect for purposes including:
Responding to your enquiries
Scheduling and managing appointments
Contacting you regarding your requested consultation or treatment
Providing information about our dermatology and aesthetic services
Confirming or modifying appointments
Providing customer support
Improving our Website, services, and user experience
Understanding Website usage and performance
Maintaining Website security
Preventing fraud, misuse, or unauthorized activity
Complying with applicable legal and regulatory requirements
Sending promotional or marketing communications where permitted and where you have provided the required consent
We will use personal information only for legitimate and specified purposes and in accordance with applicable data-protection requirements.
If you submit an appointment or enquiry form on our Website, the information you provide may be used by Pure Derma or authorized personnel to contact you regarding your request.
For example, we may contact you by:
Phone call
SMS
Other communication methods you have provided
Submitting an enquiry does not automatically guarantee an appointment. Appointment availability and confirmation may be subject to clinic availability and applicable terms.
If you provide the appropriate consent, Pure Derma may use your contact information to send you:
Treatment information
Clinic updates
Educational content
Offers and promotions
Events or campaigns
Other information related to Pure Derma’s services
You may withdraw your consent or opt out of promotional communications at any time by contacting us or using the unsubscribe/opt-out mechanism provided in the communication.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
Our Website may use cookies and similar technologies to improve functionality, understand Website usage, remember preferences, and measure the effectiveness of our marketing activities.
Cookies may be used for purposes such as:
Essential Website functionality
Website analytics
Performance monitoring
User preferences
Advertising and marketing measurement
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the Website.
Where required by applicable law, we will obtain the necessary consent before using non-essential cookies or similar technologies.
We may use third-party services to help us operate, analyze, secure, and improve our Website.
These services may include, where applicable:
Google Analytics
Google Tag Manager
Google Ads
Meta/Facebook services
Email service providers
Appointment or booking platforms
Website hosting providers
Security and spam-prevention services
These third parties may process certain information in accordance with their own privacy policies and applicable agreements with Pure Derma.
Pure Derma does not control the privacy practices of independent third-party services. We recommend reviewing their respective privacy policies when using their services.
If you choose to contact Pure Derma through WhatsApp or another third-party messaging platform, your interaction may also be subject to the privacy policy and terms of that third-party platform.
We may use information received through these communication channels to respond to your enquiry, assist with appointments, or provide requested information.
Pure Derma does not sell or rent your personal information.
We may share information with trusted service providers or authorized personnel where reasonably necessary to operate our Website, respond to enquiries, manage appointments, provide services, maintain security, or comply with legal obligations.
Such parties may include:
Website hosting providers
IT and technical service providers
Appointment/booking service providers
Communication service providers
Analytics providers
Marketing service providers
Payment service providers, where applicable
Professional advisers
Government authorities or law-enforcement agencies where legally required
We aim to share only the information reasonably necessary for the relevant purpose.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
You should also take reasonable precautions when sharing information online and avoid submitting confidential information through unsecured or inappropriate channels.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and treatment records, resolving disputes, maintaining security, and complying with applicable legal or regulatory obligations.
When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable retention requirements.
Subject to applicable law and the manner in which the relevant provisions become applicable, you may have rights relating to your personal data, including the ability to:
Request information about the personal data we process
Request correction of inaccurate or incomplete personal information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Request information regarding the manner in which your personal information is being processed
Raise a grievance regarding the processing of your personal information
To exercise applicable rights or raise a privacy-related concern, please contact us using the details provided in the Contact Us section below.
India’s Digital Personal Data Protection framework provides for rights and mechanisms concerning personal data and consent, with implementation occurring according to the notified commencement timeline.
Our Website is not intended to knowingly collect personal information from children without appropriate authorization or consent where required by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
Our Website may contain links to third-party websites, social media platforms, booking systems, or other external services.
Pure Derma is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policy of any external website before providing personal information.
Some third-party service providers used by Pure Derma may process or store information outside India.
Where personal information is transferred or processed outside India, Pure Derma will take appropriate steps as required by applicable law and contractual arrangements to protect such information.
If Pure Derma becomes aware of a personal data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain, and address the incident and provide notifications to affected individuals or authorities where legally required.
We may update this Privacy Policy from time to time to reflect changes in our services, Website functionality, technology, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way Pure Derma handles your personal information, please contact us:
Pure Derma
Address: [M J Naidu hospital, Kasturibhai St, Suryaraopeta, Vijayawada, Andhra Pradesh 520002]
Phone: [Clinic Phone Number]
Email: [puredermaclinicindia@gmail.com]
Website: [https://puredermaclinicindia.com/]
We will make reasonable efforts to review and respond to privacy-related requests within the timeframe required under applicable law.
By using our Website and voluntarily submitting your personal information through our forms or communication channels, you acknowledge that you have read this Privacy Policy.
Where consent is required for a particular processing activity, Pure Derma will seek consent in an appropriate manner and provide mechanisms to withdraw such consent where applicable.
Pure Derma is committed to handling your information responsibly, transparently, and securely.
